Receptionist - Collier, FL
Support Customer Service Technical Support Helpdesk Onboarding Junior Jr Entry Graduate Grad
Position Summary The receptionist is responsible for greeting visitors, dealing with inquiries on the phone and face to face.
Essential Duties and Responsibilities
• Answer the phone, transfer calls, and conduct initial applicant for eligibility pre-screens.
• Supply information regarding the organization to the general public, clients, and applicants.
• Present the first impression of the organization to clients, applicants, and the general public.
Knowledge, Skills, and Abilities
• Fluency in English and Spanish required.
• Demonstrated capacity to exhibit sensitivity to clients.
• Ability to type a minimum of 40 words per minute and successfully pass a secretarial skill test.
• Proficiency with Microsoft Office, specifically Word, Excel, Teams, SharePoint, and Outlook.
• Demonstrated ability and willingness to interact with community members in a professional, efficient, and compassionate manner.
Education & Experience
• This is an entry level position, but we would prefer one to two years of experience working in reception.
• Associate degree or higher preferred.
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