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Receptionist - Collier, FL

Support Customer Service Technical Support Helpdesk Onboarding Junior Jr Entry Graduate Grad

Distro · United States · Florida · posted — · support · junior

Position Summary The receptionist is responsible for greeting visitors, dealing with inquiries on the phone and face to face.

Essential Duties and Responsibilities

• Answer the phone, transfer calls, and conduct initial applicant for eligibility pre-screens.

• Supply information regarding the organization to the general public, clients, and applicants.

• Present the first impression of the organization to clients, applicants, and the general public.

Knowledge, Skills, and Abilities

• Fluency in English and Spanish required.

• Demonstrated capacity to exhibit sensitivity to clients.

• Ability to type a minimum of 40 words per minute and successfully pass a secretarial skill test.

• Proficiency with Microsoft Office, specifically Word, Excel, Teams, SharePoint, and Outlook.

• Demonstrated ability and willingness to interact with community members in a professional, efficient, and compassionate manner.

Education & Experience

• This is an entry level position, but we would prefer one to two years of experience working in reception.

• Associate degree or higher preferred.

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