Japanese-speaking Community Manager

We are looking for a passionate and proactive Community Manager to lead and grow our Japanese-speaking community. You will be the bridge between our product team and the community, ensuring our users are engaged, heard, and supported. This is a unique opportunity to shape a growing community in a fast-paced, international environment.

Job Responsibilities

• Build and grow a thriving Japanese-speaking community, supporting creators and developing self-sustaining ecosystems.
• Drive engagement through posts, campaigns, and community activations while maintaining a positive and inclusive tone.
• Moderate community spaces (Discord, etc.), manage feedback, and resolve conflicts professionally.
• Ensure creators are connected to support channels and have access to relevant resources.
• Localize and adapt onboarding materials, guides, and announcements for the Japanese audience.
• Support and represent the community at online and offline events, including creator coordination and post-event reporting.
• Gather and analyze community feedback, track sentiment and key metrics, and share insights with Product teams.
• Collaborate cross-functionally with Product, Marketing, Support, and other teams to improve user experience and community outcomes.
• Monitor market trends and competitors, contributing community insights to strategic decisions.