INTERNAL - Expert Product Owner (all genders) - Berlin
Product Manager PM Owner Product Marketing Strategy Senior Sr
Your Mission
As Product Owner for the SRE team, you will drive the product vision and strategy for the core developer platform services of SoftwareFactory, serving over 14,000 users across global locations including China and India.
SoftwareFactory is the foundation of MB.OS, enabling developer productivity across multiple Mercedes Benz organizations.
You will have end-to-end responsibility for defining, and improving world-class cloud infrastructure for Mercedes Benz developers worldwide. You will shape the SRE strategy across global teams, define the standards for reliability and operations, and ensure that the platform evolves in line with the needs of Mercedes Benz developers.
You will collaborate daily with cloud engineers, SRE engineers, vendors and stakeholders across Mercedes Benz AG to continue growing our infrastructure while leveraging the latest technologies available, as well as steer our global SRE teams in China and India.
Sneak preview of your future tasks
- Ensure stability of our main services under all circumstances.
- Own and continuously improve the incident management process across global SRE teams, ensuring clear escalation paths, fast response times, and structured post-incident reviews that drive systemic improvements.
- Oversee release coordination for SRE-managed services, ensuring changes are delivered safely, consistently, and with minimal disruption to the 14,000+ users depending on these platforms.
- Improve the stability and operations of our applications
- Define and drive product direction in alignment with Product Managers, Business Owners and System Architects to deliver valuable, consistent and user-centric features.
- Oversee and coordinate multiple Teams (1 in EU, 1 in India and 1 in CN), ensuring effective delivery governance, alignment, and prioritization.
- Collaborate with SRE teams and other service teams to ensure smooth execution and high-quality delivery.
- Maintain a clear product backlog and roadmap that reflects user needs, technical feasibility and business priorities.
- Foster transparency and effective communication across Teams, Stakeholders and Leadership to align on vision and outcomes.
- Lead crucial discussions in the key Agile ceremonies, define Sprint goals and continuously improve delivery practices and Team performance.
- Contribute to the broader PO community of practice, sharing expertise and helping raise the bar across product teams.
Your Profile
- Proven experience operating high-scale, self-hosted developer platform services (such as source control, artifact management, CI/CD tooling, or similar) in enterprise environments.
- Proven track record of independently owning and driving product vision within complex cloud ecosystems, with demonstrated impact on delivered B2B Products and Services.
- Proven experience owning or shaping incident management frameworks in a 24/7 operational environment, ideally across distributed global teams.
- Strong critical thinking skills: able to define what truly matters across diverse stakeholders and break silos between MB domains to create cohesive outcomes.
- A data-driven mindset, using analytics and evidence to shape decisions, influence discussions and support strategic prioritization.
- Solid understanding of cloud architecture and distributed systems.
- Solid experience in SRE, understanding of the SRE principles in practice.
- Deep understanding of Agile frameworks, scaling models and coordination across multiple teams.
- Experience handling dependencies across Teams in different architectural layers and partner companies.
- Excellent Stakeholder management, communication and alignment skills in complex corporate environments
Nice to have
- Hands-on experience with self-hosted DevOps tooling at scale (e.g. GitLab, Artifactory, Jenkins, or similar platforms).
- Multicloud experience in large scale infrastructure, as well as EU sovereign cloud concepts.
- Background in large software delivery companies (not only in manufacturing).
Personal skills
- Proven ability to lead and inspire teams to deliver outstanding products and services with an agile and outcome-oriented mindset.
- Comfortable operating in a fast-paced, highly collaborative, and sometimes ambiguous environment, connecting disciplines across infrastructure, software, and services.
- Excellent communication and teamwork skills: you build trust, foster alignment, and create a positive Team spirit.
- Strong organizational, prioritization, and time management abilities, with a pragmatic approach to handling multiple priorities.
- High initiative, commitment, and resilience: you stay focused and adaptable, even extremely challenging circumstances.
- Skilled in constructive conflict resolution and maintaining progress amid differing perspectives.
- Deep understanding and genuine belief in Agile values and principles, practiced with persistence and passion.
Education
- Degree in Computer Science, Information Technology, Business Administration or a comparable degree
Language skills
- Proficient in English.
- German is a plus, not a must.
Why us?
- A chance to work on a new generation of Infotainment Systems, which will power millions of cars
- An international, interdisciplinary innovation lab, which is part of the Mercedes-Benz AG
- Great company values that we are passionate about and live by every day at work.
- Agile working methods and open feedback culture
- A brand new modern and fully accessible office facing the Spree
- Flexible working hours
- Transportation and health benefits, discounts on cars, free coffee, fruits and more
Interested?
We look forward to receiving your complete application, including CV (in English or German) and relevant references with the following information:
- Job title and reference number
- Salary expectations
- Earliest start date
- Posting Date: 20.04.2026
- Supervisor: Gabriel Zaharia
- Dept: Software Factory
- Team: SwF Infra & SRE Cluster - 1
- Opening: 1 x Internal FTE