L2 IT Technician (Project Tasks)
Engineer Software Backend Frontend Full Stack Developer Programmer Coder Mid-level Mid
Why work at Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.
Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 1400 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.
The role
We’re looking for a Datacenter L2 IT technician to troubleshoot and solve data center IT hardware issues. This is a position for a technical expert working at the intersection of multiple technical and operational domains.
Position is full time day shift.
You’re welcome to work in our DC in Mäntsälä, Finland.
Your responsibilities will include:
- Solve the challenging hardware related issues with servers, involving in-depth advanced level troubleshooting
- Involved in hardware problem management, workarounds and solutions
- Solve proactively L1/L2 tasks through ticket system
- Update new processes and documentation for IT hardware team
- Collaborate with L3 Technician to improve SLA with complex diagnostics
- Improve support processes, documentation and training materials
- Basic level of network tasks, troubleshooting and support
We expect you to have:
- Knowledge of datacenters, and server equipment
- Advanced knowledge of IT hardware and practical experience of troubleshooting
- Advanced skills working with the Unix/Linux operating system and command line
- Experience with equipment monitoring, data analysis and presentation
- Proactiveness and sense of responsibility
- High proficiency in spoken and written English
It will be an added bonus if you have:
- Knowledge of network equipment and troubleshooting in advanced level
- Driving license type B
What we offer:
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth within Nebius.
- Flexible working arrangements.
- A dynamic and collaborative work environment that values initiative and innovation.
We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply, and will be required to provide proof of employment eligibility as a condition of hire.