Social Media Community Manager

We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.

What’s in store for you:

You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.

Your day-to-day:

• Plan, create, and publish social media content aligned with brand messaging and business goals;
• Ensure consistency of tone of voice and messaging across all external communication channels;
• Monitor review platforms (e.g., G2, Trustpilot, Gartner Peer Review), YouTube channel comments & collaborate with other teams regarding engaging with comments and customer feedback;
• Execute campaigns to increase customer reviews (e.g., prepare email strategy and follow-up processes for clients);
• Analyze social media and review platform performance & monitor competitors to optimize content and communication strategies;
• Develop and review strategies for social media channels and review platforms, ensuring alignment with overall communication and business objectives.

Your skills & experience:

• 2+ years of experience in community management, including online reputation and review platform management;
• Hands-on experience in managing LinkedIn company pages, creating organic content, and a strong understanding of the platform’s algorithms;
• Fluency in English;
• Experience handling sensitive comments or complaints;
• Excellent written communication and copywriting skills;
• Analytical & strategic mindset with ability to interpret engagement and performance metrics;
• Strong organizational and multitasking abilities.

Nice to have:

• Experience managing paid social campaigns (e.g. LinkedIn Ads).

Salary:

• Gross salary: 2400 - 3400 EUR/month. Keep in mind that we are open to discuss a different salary based on your skills and competencies.

Up for the challenge? Let’s talk!